Accessibility

What is an accessible website?

A website should be suitable and understandable for everyone, including persons with disabilities.

To achieve this, Europe imposes accessibility rules on all governmental websites. These are laid down in the European regulations. The city of Leuven follows these regulations.

What are we doing to make this website accessible?

We apply the following measures on our website:

• Accessibility by design
  Accessibility is taken into account in every step of the development of this website (design, construction and editing).
• Research
  Independent experts regularly test the website for accessibility, both functional-technical and editorial parts. We tackle issues in a sustainable way.
• Staff knowledge
  Our staff keeps their accessibility knowledge up to date and applies it where necessary.

Which parts are not (yet) accessible?

All parts of internationalhouseleuven.be should be accessible, except for:

• PDF files
  Most PDF files on leuven.be are not accessible. We are working on a solution.
• Online maps
  Online maps are not accessible, but the information is available in plain text.

Report accessibility issues

Do you notice something on this website that is not accessible? Please report it so we can help you and improve the accessibility.
Report an accessibility problem

File a complaint
Are you not satisfied with our answer? You can file a complaint at the cities’ ombudsman's office or the Flemish ombudsman’s office (in Dutch).